Cart
0
Orders
How do I make a purchase?
Placing an order is quick and easy. Here’s how:
Browse Our Products
Navigate through our vapes, devices, nicotine pouches, strips, lozenges or accessories and select the items you want.
Add to Cart
Click “Add to Cart” on each product you’d like to purchase.
Review Your Cart
When you're ready, click the cart icon at the top of the page to review your items.
Proceed to Checkout
Click “Checkout” and enter your shipping details, select your delivery method, and apply any discount codes.
Complete Payment
Choose your preferred payment method and confirm your order securely.
Order Confirmation
Once your order is placed, you’ll receive an email confirmation with tracking details as soon as it ships
How do I know if my order is confirmed?
Once you place your order, you’ll receive an order confirmation email within a few minutes. This email will include:
- Your order number
- A summary of the items you purchased
- Your shipping address
- The selected delivery method
If you don’t see the confirmation email in your inbox, be sure to check your spam or junk folder. Still can’t find it? Reach out to us, and we’ll be happy to help
Can I change my shipping address after my order is placed?
Yes but only if your order hasn’t been processed or shipped yet.
To request a change:
- Contact us as soon as possible or via live chat.
- Provide your order number and the correct shipping address.
If your order has already been shipped, we may not be able to update the address, but we’ll do our best to assist or redirect through the carrier if possible.
Shipping & Returns
Do you ship internationally?
Yes, we do ship internationally to select countries where vape products are legally allowed.
Here’s what you need to know:
- Shipping availability depends on local laws and import restrictions in your country.
- All international orders are subject to customs clearance, which may cause delays.
- Shipping fees and delivery times vary by location and will be shown at checkout.
- Customers are responsible for any customs duties, taxes, or import fees.
If you're unsure whether we ship to your country, feel free to contact us, and we'll be happy to check for you.
When will my order be shipped?
We aim to process and ship all orders within 1–2 business days after payment is confirmed.
Here’s what to expect:
- Orders placed before 2 PM (local time) are usually processed the same day.
- Orders placed on weekends or holidays will be processed the next business day.
- Once your order ships, you’ll receive a confirmation email with tracking details.
What is your return policy?
We want you to be completely satisfied with your purchase. Here's our return policy:
Returns
- We accept returns on unopened, unused items within 14 days of delivery.
- Items must be in their original packaging and in resalable condition.
- Opened or used vape products cannot be returned due to hygiene and safety reasons.
How long will it take until I receive my order?
Standard Shipping (Domestic):
- Estimated delivery: 3–7 business days
Express Shipping (Domestic):
- Estimated delivery: 1–3 business days
International Shipping:
- Estimated delivery: 7–21 business days, depending on your country and customs clearance
Processing Time:
- All orders are processed within 1–2 business days
- Orders placed on weekends or holidays will be processed the next business day